Frequently Asked Questions
Everything you need to know about shopping with Lovebox America.
What are your standard shipping times within the United States?
We offer standard shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for those who need their orders sooner.
What is your return policy?
We offer a 30-day return policy for most unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, Lovebox America focuses on serving customers within the United States. We are working on expanding our logistics to support international destinations in the near future.
Are my personal and payment details secure?
Yes, we use industry-standard SSL encryption to protect your data. Your payment information is processed through secure gateways and is never stored on our servers.